Refurbishment Process

A huge amount of work has gone into refining our refurbishment process to ensure that we’re offering the best possible service to our customers. Our experienced engineers refurbish the vast majority of our parts right here in Whittlesey, whether that’s treadmill motors, cross trainer alternators, rollers, bike cranks, upholstery or circuit board repairs. We also strip and re-finish all of the frames and metal work on site allowing for a huge range of custom colours to be selected. Completing all of this work on site allows us to closely monitor the quality of each and every component that goes into one our machines. Not only that, it means that we can offer some of the best lead-times in the industry.

As standard, we’ll check all of the moving parts on each machine. Any parts that are damaged or heavily worn will be replaced with working parts. Any plastics covers or cosmetic pieces that are cracked or heavily damaged will be removed and replaced. If the exposed framework shows signs of rust then it will be stripped to remove all rust and re-finished in the original factory colour.

In addition to the standard work above, here’s some specifics for each machine type:

Treadmills

We replace the roller front / rear bearings and fit a brand new drive belt (which links the motor to the front roller) on every single machine, at no extra cost. The motor will be fully refurbished, and fitted with brand new bearings. The running belt will also be replaced with a brand new Euroglide belt. As standard, the running deck will be a used part, but it will be professionally cleaned, checked for excessive wear, and replaced if necessary.

Cross Trainer & Steppers

We fit brand new drive and alternator belts on every single machine. Where applicable, the alternator will be fully refurbished, and fitted with brand new bearings. We also check the bearings and any roller wheels in the legs for excessive wear. If they are heavily worn, then these will be replaced with brand new parts.

Exercise Bikes

We fit brand new drive and alternator belts on every single machine. Where applicable, the alternator will be fully refurbished, and fitted with brand new bearings. We fit new bearings to the crank, secondary sheave and replace the clutch bearing. New pedals and foot straps are also fitted as standard.

Indoor Rowers

We fit brand new flywheel shaft and clutch bearings to every machine as standard. We also replace the chain, foot plates & foot straps on every machine. The bungee cord and seat rollers are checked for excessive wear and replaced as necessary.

If you have any questions about the level of refurbishment that goes into each machine, please contact the sales team on 01733 204430 and we'll be happy to help.

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